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Kastr.

Support

Write to support@kastr.app. If something is broken, tell us your iPhone model, your iOS version and the Kastr version (shown in the app settings). We read every message.

Manage or cancel Kastr Pro

Subscriptions are handled by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Kastr. Cancel at least 24 hours before the renewal date to avoid being charged for the next period.

Restore a purchase

On a new iPhone or after reinstalling, open the Kastr Pro screen in the app and tap Restore Purchases, signed in with the same Apple ID you used to subscribe.

Refunds

Apple handles refunds for App Store purchases. Request one at reportaproblem.apple.com.

Delete your account

Open the account settings in Kastr and choose Delete account. Your account and the data linked to it on our servers are deleted. A garage stored only on your iPhone stays there until you delete the app. Deleting your account does not cancel an App Store subscription: cancel it in Settings as described above.

You can also ask by email at support@kastr.app, from the address linked to your account. Details are in the privacy policy.

Report a post or a user

Use the report option on any post, comment, photo or profile, or block the user to hide their content from you right away. You can also email support@kastr.app with a link or a screenshot. We review reports and act on objectionable content within 24 hours.

A mistake in the catalog

Tell us the car, its year and what is wrong at support@kastr.app. The catalog comes from community wikis listed in the credits, so a fix made there helps every collector.